Bitrix24 On-Premise Edition: Installation on Your Server
The full cycle of working with the Bitrix24 on-premise edition: choosing an edition, installation, configuration, updates and support
When a business needs the on-premise edition
Control over your data
Data is stored on your own server, not in a third-party cloud. Full access and control with no intermediaries.
Customizations and integrations
The ability to change the code and connect custom modules and APIs. Ideal for complex implementations with unique requirements.
Security requirements
Corporate policies, GDPR, or the need for servers in a specific jurisdiction. EU hosting solves this task.
After a block
Cloud Bitrix24 has become unavailable, and you need to preserve your data. The on-premise edition is fully independent of vendor decisions about regions.
On-premise vs. cloud
Two fundamentally different approaches, each with its own advantages. We will help you choose the right option for your business.
| Parameter | On-premise | Cloud |
|---|---|---|
| Data | On your server | In the Bitrix24 cloud |
| Code customization | Yes | Limited |
| Updates | You control them | Automatic |
| Cost | 12-month license + support | Annual subscription |
| Hosting | Your server or ours in the EU | Bitrix24 servers |
| GDPR | Full control | Depends on location |
What we do with the on-premise edition
A full cycle of services, from choosing an edition to monthly maintenance of the server and the portal.
Selection and installation
We will help you choose an edition and install it on your server or on our EU hosting. We will configure the environment and check performance.
Configuration
CRM, business processes, access rights, integrations with your systems. Learn more about our approach on the implementation page.
Updates
Safe updates with a compatibility audit, backups and testing. License renewal is included in the service.
Support
Subscription-based maintenance, consultations, customizations, server monitoring. Learn more about our support packages.
How to get started
Four steps from request to a fully working portal on your server
Request
Fill in the form or write to us. Tell us about your company, the number of users and your tasks.
Audit
We analyze the current environment, select an edition and define server requirements and a work plan.
Installation
We deploy Bitrix24, configure the server, CRM, processes and integrations. We test that everything works.
Support
We hand the portal over to your team. We provide subscription-based support, updates and monitoring.
Frequently asked questions
Need the on-premise edition?
Submit a request and we will help you choose an edition and plan the installation