Bitrix24 Integration with Nova Poshta
Automate delivery: waybill (TTN) creation, parcel tracking and status updates right in Bitrix24 CRM
What the integration gives you
Fully automated delivery process without leaving Bitrix24
Waybill (TTN) creation from CRM
The manager creates a Nova Poshta waybill right from the deal or order card — without switching to the Nova Poshta website.
- ✓ Recipient address and details are filled in automatically
- ✓ The waybill number is saved in the deal card
Parcel tracking
Delivery statuses are updated automatically in the deal — the manager sees where the parcel is without calling the customer.
- ✓ Current status in the deal card
- ✓ Notification to the manager when the status changes
Cost calculation
A delivery calculator right in the order card — the cost is calculated in real time using Nova Poshta rates.
- ✓ Current Nova Poshta rates without manual updates
- ✓ The delivery cost is recorded in the deal
Status automation
When a parcel is received or returned, the deal status in CRM changes automatically — no manager involvement.
- ✓ The deal moves to "Delivered" upon receipt
- ✓ A return is recorded with a separate status
How it works
From deal to delivery — one continuous process in CRM
The manager creates a deal
The order arrives in CRM — customer details, product and delivery address are filled in
Generates a waybill from CRM
Creates a Nova Poshta waybill in one click right from the deal card — without switching to other websites
The customer gets tracking
The waybill number is sent to the customer automatically via SMS or messenger after dispatch
The status updates automatically
Upon delivery or return, the deal in CRM changes its status automatically — the team is always up to date
Who it is for
Suitable for any business with physical deliveries across Ukraine
Online stores
Hundreds of orders every day — waybills are generated in bulk, statuses are updated without manual work
Wholesale companies
Tracking of large shipments, control of returns and reconciliation with customers in a single window
Dropshipping
Automatic order processing from supplier to customer, with every step recorded in CRM
Any business
Any company with physical deliveries across Ukraine — from small businesses to large retail chains
Frequently asked questions
Answers to the most common questions about the Nova Poshta integration
Does the integration work with the on-premise edition of Bitrix24?
Yes, the integration supports both cloud and on-premise (self-hosted) Bitrix24. The approach is the same — we set it up via the Nova Poshta REST API and the corresponding module or app in the Bitrix24 marketplace.
Do I need a Nova Poshta API key?
Yes, the integration requires a Nova Poshta API key. You can get it free of charge in your personal account on the Nova Poshta website: "Settings" → "API". We help with the setup at every step.
How long does the setup take?
A standard setup takes 1–3 business days: obtaining the API key, configuring the module in Bitrix24, testing waybill (TTN) creation and tracking. If you need non-standard automation or customization, the timeline is agreed individually.
Ready to connect Nova Poshta?
Leave a request — we will give you a free consultation and connect the Nova Poshta integration to your Bitrix24
Or write to us directly: Telegram @integrator_b24 · +38 095 160 29 78 · All contacts